GO2bank does not provide and is not responsible for the product, services or overall website content available at these external webpages. The GO2bank Privacy Policy does not apply to these sites and you should consult their privacy disclosures for further communication.
Welcome to the
GO2bank™ Help Center
How can we help?
Why am I being asked to ‘VOID’ my check?
In order to prevent a check from being cashed or deposited twice, after your check is approved, you may be prompted to write ‘VOID’ boldly in blue or black ink across the front of your check and submit a photo of the voided check. Once Ingo Money confirms that your correctly voided check image has been submitted, your money will be sent to your account.
Do not write ‘VOID’ on your check until you are prompted to, after you receive confirmation that your check was approved.
Related questions
-
What do I do with my check after I submit it? -
Why wasn’t my check approved? -
Why am I not eligible to cash a check?