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Welcome to the
GO2bank™ Help Center
How can we help?

How do I activate the card I got in the mail?

Opened an account online?

You can active your chip-enabled debit card at GO2bank.com/start. You'll be asked to provide the info below so we can verify your identity and activate your card:

– 16-digit debit card number

– Expiration date

– 3-digit security code (found on the back of your card)

– Your Social Security number and date of birth

You will also need to create a PIN to use for debit card purchases and ATM withdrawals.

Or, you can activate your chip-enabled debit card by logging in to your account at GO2bank.com or the app. From the home screen, click or tap the "Activate card" button. Follow the prompts to enter your card information, verify your identity and to create a PIN.

Can’t activate your card online?

Call (855) 459-1351 to activate your card over the phone. For trouble activating your card, call Customer Support at (855) 459-1334.

Received a GO2bank offer and debit card in the mail?

You can active your debit card at GO2bank.com/start. You'll be asked to provide the info below so we can verify your identity and activate your card:

– 16-digit debit card number

– Expiration date

– 3-digit security code (found on the back of your card)

– Your email, name, Social Security number, date of birth and mobile phone number

You will also need to set an account password and a PIN to use for debit card purchases and ATM withdrawals. 

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* When on a desktop, hover over * to view important disclosures. When on a mobile device, click on * to view disclosures.

Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions.

GO2bankTM cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

GO2bank is Green Dot's flagship mobile bank account. Green Dot has serviced more than 80 million accounts over the last 25 years.

Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services.

Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Atomic, Extole, Experian, Ingo Money, Plaid, Q2 Software or any eGift Card merchants. Partner terms and conditions apply.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries.

©2025 GO2bank. GO2bank is a trademark of Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739.