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GO2bank™ Help Center
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Purchasing and managing egift cards
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How can I purchase an eGift Card for myself or other GO2bank accountholders? -
How is an eGift Card used after I buy it? -
Do eGift Cards expire? -
Once I confirm the purchase of an eGift Card, can I get a refund if I change my mind? -
Can I get a refund on any unused eGift Card balance? -
Why can’t I cancel my order after purchase? -
Is there a limit to the dollar value amount of eGift Cards I can buy? -
Is there a limit to how many times I can buy the same offer? -
When I buy an eGift Card for myself or as a gift, can I choose any amount? -
Can I buy an eGift Card for more value than my available balance? -
Why am I asked if I want the eGift Card for myself or to send as a gift? -
Can I send an eGift Card as a gift even if I buy it for myself? -
What info do I need to send a gift to someone? -
Do I get a notification when I’ve used the full amount of an eGift Card I’ve purchased for myself? -
How does the eGift Card wallet work? -
What happens if I archive an eGift Card in my wallet? -
Do eGift Cards I buy for others appear in my eGift Card wallet? -
What happens when I use the partial amount of an eGift Card? -
How do I check the balance of an eGift Card I buy for myself? -
Why do some eGift Cards in my wallet show an incorrect balance? -
How is a recipient notified that they have received an eGift Card as a gift? -
Am I notified when a recipient opens or receives an eGift Card I sent? -
What do I do if someone instructs me to purchase an eGift Card?