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GO2bank™ Help Center
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How do I opt out of overdraft protection?
To opt out of overdraft protection, log in to the GO2bank app or GO2bank.com and navigate to “Overdraft protection”.
In the GO2bank app:
- Tap “Menu”, then “Account”, then “Overdraft protection”.
- Tap the 3 dots (“…”) at the top right corner of the screen. A menu will appear at the bottom of the screen.
- On the menu at the bottom of the screen, tap “Opt out of overdraft protection”. A pop-up message will appear asking if you are sure you want to opt out.
- Tap “Opt out” on the pop-up message to complete the opt-out process
On GO2bank.com:
- Log in to your account.
- Go to “Settings” in the menu, then “Overdraft protection”.
- Select the 3 dots (“…”) at the top right corner of the screen. A menu will appear at the bottom of the screen.
- On the menu at the bottom of the screen, tap “Opt out of overdraft protection”. A pop-up message will appear asking if you are sure you want to opt out.
- Select “Opt out” on the pop-up message to complete the opt-out process
In general, your opt out request will be effective immediately, and we will send you a notification to confirm your opt out request. However, any pending purchase transactions authorized prior to opting out that overdraw your account may result in a $15 overdraft fee.