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Why wasn't I able to perform a Funding Transaction involving an external account?

There are limits to how much you can transfer to another account from your GO2bank account when you initiate the transfer from a third-party platform.

You may perform Funding Transactions involving an external account up to $1,500 per month. A Funding Transaction involving an external account refers to a near real-time transfer of funds from your account to another network-branded account (e.g., a Visa or Mastercard prepaid or debit card) that is authorized via a third-party platform (e.g., loading of a prepaid card account, moving funds into another financial account, external P2P transactions, or adding value to a digital wallet).

Examples of Funding Transactions involving an external account:

You use your Cash App account to transfer money from your linked GO2bank account for purposes of sending money to another person.

You use your Venmo account to transfer money from your linked GO2bank account for purposes of funding your Venmo account.

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Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions.

Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

GO2bank is Green Dot's flagship mobile bank account. Green Dot has serviced more than 80 million accounts over the last 24 years.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

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Why wasn't I able to perform a Funding Transaction involving an external account?

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